PROCESS
At Universal Kitchens, we follow a clear and structured process to ensure a smooth project from start to finish. The steps below outline how we work and what to expect at each stage.
Step 1: Enquiry
Send us your rough measurements, plans/photos, inspiration, and requirements.
Note: All initial layouts and pricing are indicative only and subject to change once site measurements are confirmed.
Step 2: Consultation
Free 1-hour showroom consultation, or
Free site visit within 10km (fees may apply beyond)
We’ll discuss your needs and provide an initial quote and draft plan.
Note: This stage is conceptual only and not for construction use.
Step 3: Design & Approval
A design bond is required to begin detailed design (credited if you proceed).
Includes:
Detailed plan and elevations
Site measurement carried out by us
Two (2) design revisions
Additional:
Further revisions: $65/hour (not credited)
3D renders: $150 each (optional)
Note:
Please inform us of any construction work (e.g. wall changes, plumbing, electrical, flooring, or structural alterations) that may affect the space.
If you do not proceed, the bond is non-refundable.
Changes after design approval will be treated as variations, which may incur additional costs and delays.
Step 4: Production
(Usually 2–3 weeks, in some cases up to 6 weeks)
Production begins after final design approval and deposit.
Timelines will be confirmed and coordinated with trades if required.
Step 5: Installation
Cabinet installation: 1–2 days
Benchtop (if included): templating after installation, completed approximately 7–10 days later
Important Notes
The site must be accessible; additional visits may incur charges
Variations may result in additional costs and extended timelines